Healthcare is no longer confined to hospital walls; it is expanding into the spaces where patients live, work, and heal. The patients are more and more willing to receive accessible, personalized, and daily life-integrated care. Home healthcare is turning out to be a mainstream solution to convenience, wellness, and continuity of accessible, personalized, and everyday wellness care.

HealYos has become one of the first movers in this changing environment. Leveraging clinical precision, technology-enabled services, and preventive care, the company has transformed home healthcare delivery in India and is positioned for growth throughout Asia. HealYos provides an integrated care continuum, based on physiotherapy, senior wellness, and integrated healthcare products, providing power to both patients and families.

The strategic direction of this change is led by Rupal Sancheti, HealYos’s Managing Director. Her vision has been a source of guiding the company in its mission, culture, and growth path since it is founded on empathy and experience in a global corporate setting and supported by the healthcare legacy of her family.

Let’s dive into the story of HealYos, where care comes home!

A Vision Born from Empathy

The inception of HealYos is a story of empathy meeting innovation. Rupal noticed a significant gap in healthcare delivery: patients, especially those needing physiotherapy or rehabilitation, were frequently underserved by traditional facility-based systems. Many patients were unable to complete their rehabilitation due to the inconvenience of travel or logistical challenges, resulting in incomplete recovery and prolonged discomfort.

She questioned why healthcare should require patients to travel to hospitals when it could be brought directly to their homes. This question became the company’s guiding principle and the foundation of HealYos’s vision to make rehabilitation convenient, consistent, and complete.

Her belief is that care should be timely, convenient, and patient-centric. From this perspective, HealYos was founded to bring expert physiotherapy and wellness services directly into homes, supported by technology and holistic care packages. For Rupal, empathy is not just a value; it is the lens through which every business decision, strategy, and operational innovation is viewed.

From Global Tech to Home Healthcare

Rupal’s professional journey provided a unique foundation for her entrepreneurial venture. After earning her MBA from Temple University in 2000, she joined YOPA in Silicon Valley, immersing herself in the culture of innovation that defined the early 2000s tech boom. This exposure to rapid product development, customer-focused solutions, and technology-driven growth shaped her approach to building scalable businesses.

Returning to India, she joined Tech Mahindra, taking on leadership roles in marketing, branding, corporate communications, and investor relations. During this period, she played an integral role in the company’s pivotal growth phase, including its successful IPO. “These experiences taught me the importance of scaling operations while maintaining a clear vision and culture,” she reflects.

Her subsequent role at Sakal Media Group, where she led the Youth Inspirators Network (YIN) and built a 100,000+ member movement, deepened her understanding of community-building and social impact. Rupal’s ability to unite diverse stakeholders around a shared vision became a defining feature of her leadership style that she would carry into the healthcare sector.

Continuing a Family Legacy

Healthcare runs in Rupal’s DNA. The Sancheti Group of Hospitals, established by her family, is one of Asia’s largest single-specialty orthopaedic hospitals, with a legacy spanning over six decades. In 2015, Rupal formally joined the group, overseeing communication, digital strategy, analytics, and patient experience. This role provided her with a comprehensive understanding of hospital operations and highlighted the limitations of traditional care models, particularly for patients requiring continuous or rehabilitative support at home.

It was this insight that laid the groundwork for HealYos. By combining her exposure to technology, corporate scaling, and patient experience management with her family’s healthcare expertise, Rupal envisioned a model that could bridge the gap between hospital care and patient needs in the home.

Founding HealYos

The founding philosophy of HealYos is simple yet transformative: bring healthcare to the patient, not the other way around. “Expert physiotherapy should not require a commute. Healing should come home,” she asserts, capturing the essence of the company’s mission.

HealYos specializes in delivering physiotherapy at home, integrating AI-driven tele-rehabilitation programs, and providing preventive products such as mobility aids and fall-prevention devices. By offering an ecosystem of care, the company addresses multiple patient needs in a single, coordinated package.

This model has several advantages: it ensures continuity of care, reduces hospital readmissions, empowers patients to take charge of their recovery, and improves outcomes through personalized monitoring and intervention. The integrated approach, combining services with curated products, distinguishes HealYos in a highly competitive market.

The Technology Advantage

Technology is at the core of HealYos’s operations. The company leverages AI-driven platforms to deliver personalized exercise recommendations, remote monitoring tools to track chronic conditions, and apps for scheduling and progress tracking. Data analytics enable evidence-based care and operational efficiency.

“We combine human expertise with digital precision to deliver consistent, measurable, and high-quality care,” she explains. This integration of technology and clinical knowledge ensures that patients receive accurate, timely, and effective care in the comfort of their homes.

The adoption of digital tools also allows the company to scale operations across multiple regions while maintaining individualized attention. Through motion analysis, predictive recovery insights, and tele-rehabilitation programs, the company provides cutting-edge healthcare that rivals facility-based models in effectiveness.

Patient-Centric Integration

HealYos operates on three pillars: patient-centricity, technology-enabled delivery, and holistic integration. Each patient receives care that adapts to their lifestyle, clinical needs, and long-term wellness goals.

“Our goal is to empower patients to take charge of their wellness journey, not just treat them when they fall sick,” Rupal emphasizes. Bundled care packages combine physiotherapy with preventive products, enabling faster recovery, safer mobility, and improved independence for seniors. This patient-first approach has become a hallmark of the company’s reputation and trustworthiness.

Differentiation in a Crowded Market

The Asian healthcare landscape is competitive, with numerous providers offering either services or products. HealYos differentiates itself through its ecosystem approach, seamlessly integrating both aspects. Patients benefit from a comprehensive recovery journey that includes professional physiotherapy, guidance on mobility aids, fall-prevention support, and remote monitoring.

“Recovery is not a one-time event; it’s a journey. Our job is to make that journey safer, faster, and more holistic,” Rupal says. This philosophy permeates every patient interaction, from consultation to post-rehabilitation follow-ups, and is central to the company’s competitive advantage.

Milestones and Recognition

Since its inception, HealYos has achieved significant milestones:

• Over 50,000 patients served across Maharashtra.
• Bundled care packages combining services and products launched successfully.
• Recognized as a digital healthcare innovator, particularly in senior care.
• Partnerships with hospitals and senior-living communities established, extending institutional reach.

“Every milestone reminds us that personalized, home-first healthcare is not the future; it’s the present,” Rupal reflects, highlighting the tangible impact of the company’s model on patient lives and healthcare delivery.

Resilience During COVID-19

The COVID-19 pandemic tested healthcare systems worldwide. HealYos responded with agility, quickly transitioning to digital physiotherapy and tele-rehabilitation. Government collaborations established assessment hubs, reducing strain on hospitals, while a 14-day COVID rehabilitation program combined telehealth guidance with 24-hour monitoring.

“We saw the disruption as an opportunity, not a setback,” she recalls. The hybrid care model developed during this period, which blends in-home visits with remote monitoring, has become a defining feature of the company’s approach to resilient, patient-centric care.

Strategic Roadmap

Looking ahead, HealYos has defined a clear roadmap for growth that focuses on enhancing patient care, leveraging technology, and expanding its footprint across Asia.

Digital Transformation: The company is improving its digital platforms to make session booking, progress tracking, and communication with therapists seamless. AI-personalized exercises will allow patients to follow tailored programs at home, while real-time updates enable therapists to monitor recovery closely.

AI-Enabled Physiotherapy: HealYos is integrating motion analysis and predictive recovery insights into its services, ensuring precision care that adapts to each patient’s condition. This technology helps optimize rehabilitation and anticipate patient needs for faster, safer recovery.

Senior-Care Leadership: Recognizing the growing demand for senior wellness, the company is developing packages that combine physiotherapy with products promoting mobility, independence, and fall prevention. These initiatives aim to improve quality of life for seniors and reduce health risks.

Regional Expansion: HealYos plans to extend its operations beyond India, bringing its home-first healthcare model to other Asian markets while maintaining the same focus on personalized, integrated care.

Collaborative Ecosystems: Partnerships with insurers, hospitals, and wellness providers will create value-based care models, ensuring patients receive comprehensive support while fostering innovation across the healthcare network.

“Innovation without execution is merely imagination. Our roadmap ensures that vision translates into tangible care improvements for patients,” Rupal affirms, emphasizing that every strategic initiative is designed to deliver measurable impact.

Alignment with Healthcare Trends

HealYos aligns with major trends shaping Asian healthcare:

• Home-centric care driven by convenience and aging populations.
• Digital integration via telemedicine and AI-assisted personalization.
• Preventive wellness replacing reactive treatment.
• Increased demand for senior care as Asia’s elderly population surpasses one billion by 2050.

“Healthcare is evolving, and we’re evolving with it, always with the patient at the center,” Rupal explains, highlighting the company’s proactive adaptation to demographic and technological shifts.

Responsibility, Sustainability, and Culture

Sustainability is integral to HealYos’s operations. Reducing hospital visits minimizes carbon footprints, while community education initiatives empower seniors to live independently and safely.

“Every individual we empower contributes to a healthier, stronger community,” Rupal states, reflecting the social impact ethos that guides the company.

Internally, the culture emphasizes empathy, collaboration, and innovation. Teams are encouraged to experiment with new care models and integrate patient feedback, ensuring that operational practices remain patient-first.

“Empathy, agility, collaboration, and integrity are the non-negotiable qualities we seek in our teams,” Rupal notes, demonstrating how her leadership shapes company culture and drives patient-centered innovation.

Towards 2030: Expanding Reach and Impact

Priorities include expanding home physiotherapy services to Tier-2 cities, strengthening AI-driven digital care, deepening insurer partnerships, and continuing integration of products and services for holistic patient outcomes.

By 2030, HealYos aims to establish itself as a pan-Asian leader in home-first healthcare, ensuring that households across the region have timely, accessible, and personalized care delivered directly to their homes, reflecting the company’s ambitious, patient-centered vision.

Leadership and Influence

Rupal’s influence extends beyond HealYos. She co-founded AAbracadabra, nurturing creativity through performing arts, and serves as Chairperson of CII’s Indian Women’s Network, advocating for women leaders. Her contributions to Social Venture Partners and DCN translate healthcare knowledge into actionable advice, emphasizing preventive health, movement, and mental wellbeing.

Her leadership demonstrates that successful healthcare innovation relies on combining professional expertise, social impact, and empathetic vision; a combination that defines the company’s identity and growth.

Advice for Healthcare Entrepreneurs

“Start with empathy, not technology. Tools and platforms will evolve, but what truly transforms healthcare is the ability to understand and respond to human needs. Anchor your innovation in empathy, and success will follow,” Rupal advises. This principle encapsulates the ethos of HealYos, emphasizing that patient-first thinking drives sustainable, meaningful impact.

Shaping the Future of Care

From its founding vision to its current standing as one of Asia’s most promising home healthcare providers, HealYos exemplifies the future of patient-centric, technology-enabled care. Through integrated services, innovative technology, and a culture rooted in empathy, it delivers measurable outcomes and transforms patient experiences.

“Care doesn’t wait for patients—care comes home,” Rupal asserts, capturing the essence of the company’s mission. Guided by her leadership and vision, HealYos continues to set benchmarks for home healthcare, blending compassion, technology, and operational excellence to redefine what care means in the 21st century.